Financial Services

Vendor Intelligence & Automation Platform (VIA)

AI-powered vendor risk, onboarding, and contract intelligence for JPMorgan Chase.

Executive Summary

JPMorgan relies on thousands of external vendors to operate its global business. Today, onboarding and risk evaluation are fragmented across email, spreadsheets, and siloed systems.
VIA is an internal vendor-intelligence console that unifies vendor discovery, AI-driven risk scoring, and automated onboarding workflows into a single platform.
Current pain: Fragmented operations (30–60 day cycles), Compliance gaps, Heavy manual effort.
Outcomes with VIA: 30–50% faster vendor onboarding, 25% reduction in manual compliance work, Earlier risk detection.

Scattered data: Vendor information is spread across procurement tools, email threads, shared drives, and bespoke trackers.
Slow onboarding: Manual verification, approvals, and document collection create 30–60 day onboarding cycles.
Compliance burden: Risk, legal, and compliance teams must manually gather evidence and maintain audit trails.
Risk blind spots: Lack of standardized evaluation makes it hard to see emerging issues like sanctions changes or financial distress.

Regulatory compliance: Standardized workflows aligned to third-party risk and compliance mandates.
Cost & risk reduction: Lower overhead by automating repeatable checks and reduced exposure from high-risk vendors.
Operational efficiency: Single pane of glass for vendor intake, risk scoring, contract intelligence, and renewals.
System integration: Bridges between ERPs, risk engines, and compliance systems with a common data model.

Vendor discovery: Central registry of approved and in-flight vendors, searchable by region, category, criticality, etc.
Risk scoring: Multi-dimensional scores across cyber, financial, operational, and compliance risk.
Continuous monitoring: Ongoing signals from external data feeds and internal systems with alerts for downgrades.
Contract intelligence: Structured extraction of key clauses and side-by-side comparison of terms.
Auto-onboarding workflows: Guided workflows that route vendors through the right controls based on risk tier.
Enterprise integrations: Connectors into Ariba, Workday, and internal approval systems.

Data feeds: Financial APIs, cyber-risk databases, sanctions lists, internal operational systems normalized into a shared model.
Intelligence layer: Discovery engine, Risk scoring models, and Contract intelligence clause extraction.
User interface: Dashboards for portfolio views, Search for profiles, and Workflow builder for flows.
Enterprise integrations: Ariba for sourcing, Workday for org data, and internal approval systems for routing.

Procurement Manager: Needs rapid discovery and clear views. Measures success in cycle time and savings.
Risk Manager: Needs consolidated real-time risk visibility and proactive alerts. Measures success in avoided incidents.
Compliance Officer: Needs complete documentation trails and consistent policy application. Measures success in clean audits.
Shared needs: shorter cycles, standard evidence, real-time visibility, and clear audit trails.

30–50% faster vendor onboarding: Standardized workflows, pre-configured control sets, and automated routing.
25% reduction in manual compliance workload: Auto-population of data fields and re-use of evidence.
Earlier risk detection: Continuous monitoring surfaces issues before renewal or major incidents.
Lower operational overhead: Less time spent on manual data gathering and status chasing.
Higher readiness for audits: Centralized evidence and easily exportable audit packets.
Improved vendor quality: Better screening and tiering lead to a more resilient vendor pool.

Phase 1 - MVP Foundation (90 days): Core platform with search/dashboards, contract intelligence prototype, critical vendor onboarding.
Phase 2 - Automation Expansion (120 days): Scale workflows, Ariba/Workday integration, advanced alerting.
Phase 3 - Enterprise Rollout (180 days): Broader ecosystem coverage, compliance automation, hardened reporting.

VIA strengthens vendor oversight, reduces friction, and increases compliance visibility.
This platform demonstrates system-level product thinking: defining the problem across stakeholders, designing modular architecture, and sequencing delivery to capture value early.